Do I need to book an appointment?
Yes, appointments are highly recommended to ensure your preferred date and time. Walk-ins are welcome when availability allows.
How do I book an appointment?
You can book online 24/7 through our booking system or contact us directly.
Do you require a deposit?
Yes, a deposit may be required to secure your appointment. The deposit will be applied toward your service total.
What is your cancellation policy?
We kindly ask for at least 24 hours’ notice for cancellations or rescheduling. Late cancellations and no-shows may result in a cancellation fee or forfeiture of the deposit.
What happens if I arrive late?
If you arrive more than 10–15 minutes late, your appointment may need to be shortened or rescheduled to avoid delaying other clients.
How long do gel nails last?
With proper care, gel manicures typically last 2–3 weeks without chipping.
How long do Luminary nails last?
Luminary services generally last 3–4 weeks, depending on your natural nail growth and aftercare.
What is Luminary Nail System?
Luminary is a strengthening gel designed to help natural nails grow while providing flexibility and long-lasting wear.
Do you offer nail repairs?
Yes. If your nail chips, lifts, or breaks due to normal wear within 5 days of your appointment, we’ll gladly repair it. Damage caused by accidents or improper care may incur a repair fee.
How should I care for my nails after my appointment?
Apply cuticle oil daily, wear gloves while cleaning, avoid using your nails as tools, and schedule regular maintenance appointments.
Are your tools sanitized?
Absolutely. All tools are thoroughly cleaned, disinfected, and sterilized according to state sanitation regulations.
Do you offer nail art?
Yes! We offer everything from minimalist designs to detailed custom nail art. Pricing varies based on complexity.
Can I bring inspiration photos?
Absolutely! Inspiration photos are encouraged and help us understand the look you’d like to achieve.
What payment methods do you accept?
We accept major credit and debit cards, Apple Pay, Google Pay, Zelle, and cash.
Can I bring a guest or my child?
To maintain a peaceful and relaxing environment, we kindly ask that only clients receiving services attend appointments unless prior arrangements have been made.
Do you offer refunds?
Due to the nature of our services, we do not offer refunds. However, if you’re not satisfied, please contact us within 48 hours, and we’ll do our best to make it right.
How often should I schedule maintenance?
We recommend every 2–3 weeks for gel manicures and every 3–4 weeks for Luminary services to keep your nails healthy and looking their best.
Do you work on damaged or infected nails?
For your safety, we cannot perform services on nails with signs of infection or certain medical conditions. We recommend consulting a healthcare provider before booking if you have concerns.