Refund Policy
Effective Date: July 11, 2026
Thank you for choosing Allure Studio 98.
We aim to provide professional nail art, manicure, and pedicure home services. Please review our refund policy carefully before booking.
Appointment Cancellations
Customers may cancel or reschedule their appointment before the scheduled service time.
If a cancellation is made less than 2 hours before the scheduled appointment, no refund will be provided.
Eligible Refunds
Refunds may be considered when:
We cancel your appointment and cannot reschedule.
A payment was processed in error or duplicated.
Approved refunds will be issued using the original payment method whenever possible.
Non-Refundable Situations
Refunds will not be issued if:
The appointment is canceled less than 2 hours before the scheduled time.
The customer is unavailable at the appointment location.
Incorrect address information is provided.
The service cannot be completed due to unsafe or unsuitable conditions at the service location.
Service Satisfaction
If you are dissatisfied with your service, please contact us within 24 hours after your appointment. We will review your concerns and, where appropriate, work with you to find a reasonable solution.
Processing Time
If a refund is approved, it may take several business days for the funds to appear in your account, depending on your payment provider.
Contact Us
If you have questions about this Refund Policy, please contact:
Allure Studio 98
Email: allurestudio98@gmail.com